BU415 Chapter Notes - Chapter 3: Online Transaction Processing, Transaction Processing, Management System
Document Summary
Chapter 3 organizational information systems and their impact. Technology or implementation of new information systems, therefore, understanding these things is important in order to effectively handle organizational change when it occurs. It"s also diffi(cid:272)ult to separate information into clear cut categories. Process perspective: business process reengineering = result of a realization that business processes are cross functional, primary approach for efficiency improvement, a managerial approach where you eliminate duplication of efforts and conduct a top-down business process redesign, ex. Progressive insurance had insurers who worked out of vans rather than offices. Integration: goal = organize, streamline and simplify process or an application, locus of integration = internal and external, ex. Bank using an information system that automatically checks a filled out loan application form to see if the customer meets the requirement this makes the process fast and more reliable. Integration can be interorganizational as well ex.
