BU398 Chapter Notes -Steelcase, Organizational Culture, Organization Development
Document Summary
I think of the structure as the skeleton, and as the flesh and blood. And culture is the soul that holds the thing together and gives it life force: culture exists at 2 levels, surface: artifacts. What is culture: the textbook defines it as the set of values, guiding beliefs, understandings, and ways of thinking that are shared by members of an organization and are taught to new members as correct. Aspects of an organization that you see, hear, and feel. For example, the way people dress and act and the symbols, stories, and ceremonies organization members share: underlying: assumptions, beliefs, and values. Assumptions are taken for granted notions of how something should be in an organization. Beliefs are the understandings of how objects and ideas relate to each other. Values are the stable, long-lasting beliefs about what is important.
