BU354 Chapter Notes - Chapter 17: Employee Assistance Program, Leadership Development, Employee Engagement
Document Summary
Chapter 17: managing human resources in a global business. Workforce mobility: focus on managing the recruitment, relocation, and retention of employees who complete work-related tasks and activities outside of the core or primary head office or region of the company. Programs enabled by technological advancements, globalization, tight labour markets, and customer demands have direct impact on company profits. Runzheimer international organizations can improve profitability by 1-4% by making workforce mobility management strategic priority and by managing mobility programs in more integrated way. Disjointed management of mobility programs results in employee confusion, aggravation, frustration, and disengagement. Globalization of business is norm majority of businesses" success depends on ability to market and manage overseas operations. Expatriate: employees who are citizens of the country where the parent company is based who are sent to work in another country. Immigrant: person residing in canada who was born outside of canada (excluding temporary foreign workers, canadian citizens born outside canada, and those with student/work visas)
