BU288 Chapter Notes - Chapter 16: Absenteeism
Document Summary
Chapter 16 organizational change, development, and innovation. As consumers, we are aware that such changes may have a profound impact on our satisfaction with the product or service offered. All organizations face two basic sources of pressure to change external sources and internal sources. Organizations work hard to stabilize their inputs and outputs. Change can also be provoked by forces in the internal environment of the organization. Low productivity, conflict, strikes, sabotage, and high absenteeism and turnover are some of the factors that signal that change is necessary. Very often, internal forces for change occur in response to organizational changes that are designed to deal with the external environment. Sometimes, when threat is perceived, organizations unfreeze , scan the environment for solutions, and use the threat as a motivator for change. Change almost always entails some investment of resources, be it money or management time. It almost always requires some modification of routines and processes.
