BU288 Chapter Notes - Chapter 8: Hazing
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If there is a conflict you know that both parties are interested in the same core value. Liabilities of strong cultures: resistance to change, culture clash, pathology, example: Select those able to adapt to existing culture. Selecting people who fit company values and cultures. Provoke humility be nice to new employees open them up to the norms. Reward people who perform well or follow core values/culture. Inform them again of the culture tell them the culture is important. New members need people to look up too or follow so they know how to act. Contributors to the culture: the founder"s role, socialization: Diagnosing a culture: symbols, use symbols to reinforce cultural values, symbols don"t have to be tangible could be a person/or behaviour, stories. The boss of mcdonald"s cancelled a place b/c there was a fly in the restaurant a. Story to emphasis that mcdonald"s has a culture that strives for perfection.