BU288 Chapter Notes - Chapter 4: Job Satisfaction, Baby Boomers, Cultural Intelligence
Document Summary
Bu288 chapter 4: values, attitudes and work behaviour. Values: a broad tendency to prefer certain states of affairs over others. Have to do with what we consider good and bad. We learn values through reinforcement processes (chapter 2) Signal how we should and should not behave. Important because good person-organization fit leads to positive work attitudes and behaviours. Hard working, stable, loyal, thorough, detail-oriented, focused, emotional maturity. Independent, adaptable, creative, techno-literature, willing to challenge the status quo. Optimistic, able to multi-task, tenacious, technologically savvy, driven to learn and grow, team- oriented, socially responsible. Treat as equals, warm and caring, mission-defined, democratic approach. Direct, competent, genuine, informal, flexible, result- oriented, supportive of learning opportunities. Motivational, collaborative, positive, educational, organized, achievement oriented, able to coach. Work centrality: work itself is valued differently across cultures (japan topped the list, british scored low) Hofstede"s study: discovered 4 basic dimensions along which work-related values differed across cultures: power distance, uncertainty avoidance, masculinity/femininity, and individualism/collectivism.
