Psychology 3310F/G Chapter Notes - Chapter 2: Management Fad, Organizational Learning, Knowledge Management

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Document Summary

This chapter: how organizations learn and how learning occurs at all levels of an org. T&d is an important part of the learning system in org, so should understand how it fits into the larger picture of an org learning. Organizational learning: process of creating, sharing, diffusing, and applying knowledge in organizations. Not sum of individual learning, nor is pm limited to a t system that enables ee to learn and apply that learning. Organizational learning focuses on the systems used to create and distribute new knowledge on an organization-wide basis. Key for an org learning since it can"t learn unless individuals learn. (org learn because ind learn, ind learn can"t guarantee. T usually focuses on current needs/deficiencies and is most effective when future is predictable/stable. However today = uncertain/unpredictable, org know need to t for more than today"s needs. Learning organization: ee learn a variety of methods/processes, also learn how to continuously learn.

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