Psychology 2660A/B Chapter Notes - Chapter 8: Technostructure, Organizational Culture, Social System
Document Summary
Metaphor of equating an organization with a person except organizations don"t have defined boundaries as we do with our skin. Organizations collectivities of parts that cannot accomplish their goals as effectively if they operated separately. Accounts for the grouping of work functions into units like production, sales, engineering, Unity of command each subordinate should be accountable to only one supervisor: line/staff principle concept of differentiating organizational work into primary and support. Line functions org work that directly meets the major goals of an organization (like manufacturing the product. Staff functions org work that supports line activities (like personnel and quality control: span-of-control principle refers to the number of subordinates a manager is responsible for functions supervising. Small span-of-control = 2 subordinates tall organizations (many levels of hierarchy) Large span-of-control = ~15 flat organizations: there is little that is psychological about classical theory influence from psychology came up, neoclassical theory describes psychological or behavioural issues associated with in neoclassical theory.