Psychology 2035A/B Chapter Notes - Chapter 7: Social Influence, Nonverbal Communication, Verbal Behavior

• School: Western University
• Department: Psychology
• Course: Psychology 2035A/B
• Professor: Doug Hazelwood

Document Summary

Forming impressions of others: as people interact with others, they constantly engage in person perception- the process of forming impressions of others, automatic process- unaware that it is occurring. Key sources of information: dependent on observations of people to determine what they are like, when forming impressions rely on 5 key sources of observational information: Appearance, verbal behaviour, actions, nonverbal messages, and situational cues: appearance. )- some of the cues used to read other people. Beliefs about physical features are used to form impressions, regardless of accuracy: verbal behaviour. People form impressions based on what and how much others self-disclose, how often they give advice and ask questions, how judgemental they are: actions. Rely on behaviour to provide insights about people: nonverbal messages. Nonverbal communication- facial expressions, eye contact, body language, gestures. Provide information about people"s emotional states and dispositions. People often rely on nonverbal cues to determine the truth of what others say.