Nursing 4320A/B Chapter 8: 4320- week 8 reading
20 Sep 2018
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Addressing complaints at the college of nurses: a process guide. Who can complain to the college: complaints can come from pts and other members of the public, by law, the college must address every complaint made. Investigating a complaint: this happens when a complaint cant be dealt with through alternative dispute resolution, first, they interview the complainant (may also interview witnesses and compile documents related to the complaint) An introduction to the nursing act, 1991. http://www. cno. org/globalassets/docs/prac/41064_fsnursingact. pdf. Registration categories and classes: there are 2 categories of nurses: registered nurses (rns) and registered practical. Extended classes: members in this class are not allowed to practice, or represent themselves as qualified to practice, nursing in ontario. Entry to practice to register in the general class, you must: demonstrate they are proficient in either english or french, provide proof of citizenship, permanent residency or authorization under the.
