Nursing 1070A/B Chapter Notes - Chapter 2: Group Dynamics, Active Listening, Eye Contact
28 Dec 2015
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Relational communication: establishing and maintain an authentic and responsive relationship. Authenticity: being spontaneous, genuine, aware of patient and self; imbues trust. Mutuality: being in sync; participants respect each other"s autonomy, value system, and committed to each other"s well being. Must be respected for its power and potential it has to heal or harm patients. Info gathered from the 5 senses o: gathering and organizing this data in order to arrive at a meaningful conclusion. Influenced by culture, education, personal background o: perceptual bias: past experiences that influence way of thoughts and ability to accurately interpret messages from other people; can be overcome through critical thinking and self-reflection. Seeking contextual knowledge: deciding on what approach would be most responsive to each situation in order to take action, requires great self-awareness and reflexivity. Reflexivity: being aware of your own patterns of communication and the responses you evoke, requires empathy.
