Management and Organizational Studies 4471A/B Chapter Notes - Chapter 2,3: Job Design, Ftse 100 Index, Internal Control

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4471A/B
• Professor: Christina Maco

Document Summary

Pay-for-performance can be included in results control since it involves rewarding employees for generating good results. Results controls consistent with implementation of decentralized forms of organization with autonomous entities. If performance fails to meet expectations, managers can change strategies/ process/ management. Defining performance dimensions: bala(cid:374)(cid:272)i(cid:374)g orga(cid:374)izatio(cid:374)"s respo(cid:374)si(cid:271)ilities to stakeholders, misalignment important that performance measures be congruent or aligned with chosen performance dimension because goals that are set will shape views of what is important. Improve motivation by providing clear goals for employees to strive for: allow employees to assess their performance, targets distinguish strong from poor performance. Individuals motivational force is a function of their expectancies and their valences (strength of their preferences for these outcomes) Knowledge of desired results: organizations must know what results are desired in areas they wish to control and communicate the desired results for controls to work.