Management and Organizational Studies 4463A/B Chapter 5: IT Chapter 5.docx

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 4463A/B
• Professor: Muhammad Shuja

Document Summary

It chapter 5 systems development and program change activities. Client must rely on vendor to provide custom programming and on-site maintenance; less costly. Systems development life cycle: phase i system planning link individual system projects to the strategic objectives of the firm; Strategic systems planning involves the allocation of system resources at the macro level (3-5 years); helps to determine number of professionals to be hired, number of mainframes, funds to be allocated to new systems, etc. It provides authorization control for the sdlc and is a good cost-mgmt tool. Project planning allocate resources to individual applications within the framework of the strategic plan; involves identifying user needs, preparing proposals, evaluating for feasibility, etc. designer and programmer documentation needed to debug errors and performance maintenance on the system. operator documentation (aka a run manual) describes how to run the system.