Management and Organizational Studies 3343A/B Chapter Notes - Chapter 11: Eval, David H. Jonassen, Questionnaire Construction
17 Dec 2015
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Organizational training and development interned to: improve technical competencies e. g. learning new softwares, modify attitudes e. g. preparing manager for international assignment, modify behaviors e. g. better communication skills. Necessary for competitiveness in current global environment. Chronic understaffing (due to cost-cutting layoffs) have lead to less time available for training. Gradual decline in evaluation activities of organizations: 2002, 89% canadian organizations assessed training, 2010, less than 50% still did. Significant decline despite staff time invested in evaluation was steady. Most evaluations are reaction based: 92% of organizations still using training evaluations gauge success by measuring trainees reactions" for 80% of the courses held. Perceived as too time consuming or too expensive: explains why organizations that use evaluation use simplest form (reaction based) Difficulty in isolating from other variables the unique impact the training has on employee effectiveness. Training departments required to demonstrate usefulness, contribution to job performance, and to company: training department finding this hard to do.
