Management and Organizational Studies 2320A/B Chapter Notes - Chapter 15: Proactivity, Surefire, Reward System
Document Summary
Service oriented leadership behavior service culture service-oriented employee. Some companies require their employees to work in environments where the risk of accidents or injuries is very high. For these organizations creating a safety culture is important. Increases level of safety-related awareness and behaviors, lowers accidents. Foster inclusive work environment and bring out the best in everyone, contributes to the creation of an innovative solution. Affect both the quantity and quality of creative ideas within an organization. Most organizations strive for one, but not all companies have a culture that creates a sense of definite norms and appropriate behaviors for their employees. A strong culture unites and directs employees. A weak culture: exists when employees disagree about the way things are supposed to be or what is expected of them, meaning there is nothing to unite or direct their attitudes and actions. Makes merging with other others organizations more difficult. Attracts and retains similar kinds of themselves within the organization.