Management and Organizational Studies 2275A/B Chapter Notes - Chapter 4: Alternative Dispute Resolution, Counterclaim, Jury Trial

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It is not in the best interest of a business to void all legal conflict at all costs. Manage such disputes with the express goals of: avoiding time-consuming and expensive litigation, preserving desirable long-term commercial relationships. Business operations both internal and external- involve numerous interactions that have potential legal consequences. The pollution incident: must report the pollution incident to the relevant environmental regulatory agency. Paul dimovski: although machine breakdown and resulting loss of profit was anticipated and managed by the purchase of insurance, this incident will result in a legal dispute. The amount of money involved is simply too large: managing disputes does not mean simply proceeding to court, the most common are negotiation, mediation, and arbitration, alternative dispute resolution (adr) A range of options for resolving disputes as an alternative to litigation. Negotiation: negotiation is problem-solving process in which parties discuss their differences and attempt to reach a mutually agreeable resolution.

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