Management and Organizational Studies 2181A/B Chapter Notes - Chapter 8: Job Performance, Corporate Social Responsibility, Legal Ethics
Document Summary
Why are some authorities more trusted than others? factors that drive trust- factors that help inspire a willingness to be vulnerable. Trust rooted in 3 different kinds of factors (1) disposition-based trust, (2) cognition-based trust (3) affect-based trust (1) disposition-based trust: trust rooted in one"s own personality, as opposed to a careful assessment of the trustee"s trustworthiness. 1: less to do with a particular authority and more to do with the trustor, some are high in trust propensity: a general expectation that the words, promises, and statements of individuals can be relied upon. Faith in human nature important with strangers, blind trust : product of nature and nurture, shaped by early childhood experiences. Summary: taken together, the three completely different sources of trust in a particular authority. Justice employees need sometimes is some sort of observable behavioural evidence that an authority might be trustworthy provides sort of behavioural evidence.