Management and Organizational Studies 2181A/B Chapter Notes - Chapter 7: Eval, Motivation, Merit Pay

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

Motivation: set of energetic forces that determine direction, intensity, + persistance of emplyye work effor. Determines what employees do @ given moment. For how hard + for how long. Engagement: has diff meanings depending on context; most often refered as motivation but can refer to affective commitment. Expectation theory: describes cog process employees go thru to make choices among diff voluntary responses. Argues that behaviour is directed toward pleasure + away from pain. Expectancy: belief that exerting high level of effor will result in successful performance on some task. Self-efficacy: belief that person has capabilities needed to perform behaviours req on some task. First consider past accomplishments, then vicarious experiences. Also dictated by verbal persuasion + emotional cues. Instrumentality: belief that successful performacne results in some outcome(s) Many don"t percieve high levels of i (35% saw performance as key driver) Valence: anticipated value of outcome(s) w/ successful performance. Needs: grouping/clusters of outcomes viewed as having crit psycho/physio consequences.