Management and Organizational Studies 2181A/B Chapter 14: MOS 2181 CHAPTER 14

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

Turnover rate less that 15% bc of its good structure. Formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. Organizational chart: a drawing that represents every job in the organization and the formal reporting relationships between those jobs. Trade off for productivity, flexibility and worker motivation (undermine employees flexibility, doesn"t allow them to practice other skills) High level of specialization is ok in large firms but in small firms employees have to be more versatile. No job satisfaction when jobs are highly specialized (no variety) chain of command: Common to have positions that report to 2 or more managers now ex. Intel placed 2 people in charge of the two largest positions span of control: Leading 2 employees= narrow span (directive leadership, close relationships, good if manager has more skill or expertise)