Management and Organizational Studies 2181A/B Chapter Notes - Chapter 5: Wok, Job Performance, Job Enrichment

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Jane Ross

Document Summary

Job satisfaction: a pleasura(cid:271)le e(cid:373)otio(cid:374)al state resulti(cid:374)g fro(cid:373) the appraisal of o(cid:374)e"s jo(cid:271) or jo(cid:271) e(cid:454)perie(cid:374)(cid:272)es, 81% of canadians claim they are happy with their jobs i. e. how you feel and what you think about your job. 2: knowledge of results: indicating the extent to which employees are aware of how (cid:449)ell or ho(cid:449) poorl(cid:455) (cid:455)ou are doi(cid:374)g. (cid:894)e(cid:454). (cid:449)orki(cid:374)g a(cid:374)d (cid:374)ot (cid:271)ei(cid:374)g told (cid:449)he(cid:374) (cid:455)ou"re doi(cid:374)g something well or poorly) Job enrichment: when job duties and responsibilities are expanded to provide increased levels of core job characteristics. Job crafting: when employees shape, mold, and redefine their job in a proactive way. Page 158 figure 5-7: summary on employee satisfaction. Job satisfaction does predict job performance , because job satisfaction is moderately correlated with task performance: positive feelings also improve task persistence and attract more help and support from colleagues. Job satisfaction is correlated moderately with citizenship behavior.