Management and Organizational Studies 2181A/B Chapter 2: Chapter 2

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Understanding one"s own performance is critical for an employee and any manager. Using results to indicate the job performance would create problems, giving you an inaccurate picture of which employees are worth more. Second, if managers" focus on bottom-line results can create a bottom- line mentality in employees, which in results in social undermining (sabotaging coworkers" reputation or trying to make them look bad. Third, the results are often influenced by factors beyond the employees" control, eg. product quality, competition, tech, budget constraints fourth, results would not tell you how to reserve a bad year. therefore, thinking of job performance as behavior. Job performance: employee behavior that contribute either positively or negatively to the accomplishment of organizational goals. Including behaviors within the control of employees, but it puts a boundary on which behavior are or not relevant to job performance.

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