Management and Organizational Studies 1021A/B Chapter Notes - Chapter 1: Job Design, Business Partner, Job Analysis

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Sarah Ross

Document Summary

Human resource management (hrm): the practices, policies, and systems that influence employees" behaviour, attitudes, and performance referred to as (cid:532)people practices(cid:533) Human capital: the organization"s employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight the employee characteristic that can add economic value to the organization. Hrm is critical to an organization"s success in terms of quality, profitability and customer satisfaction. Rare a person with high level of skills/knowledge is uncommon. High-performance work system: an organization in which technology, organizational structure, people, and processes all work together to give an organization an advantage in the competitive environment. An organization has one hr staff for every 93 employees served by the department. Another way is in terms of specific activities: analyzing and designing jobs. Job analysis gathering detailed info about jobs. The building block upon which we build every other function in the organization.