Health Sciences 1001A/B Chapter Notes - Chapter 3: Free Clinic, Triage, Nanny

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> found only after we acknowledge the limits of our own beliefs- our imagined boundaries- about the nature of the problem itself. 59-year old woman w/ back pain b/c travelling for 3 hours/day b/w jobs as nanny & seamstress. Only 1/4 felt equipped & less than 1 year - > tripled sense of confidence. 12,000 children & families w/ risk factors associated w/ substandard housing. Created a housing needs triage system: worked w/ local tenants" rights organizers & community health care workers - > joint approach to case management for sickest children w/ highest burden of housing-related problems. Received frequent education & support (home, phone) - > reduce housing triggers for asthma. Reported: 50-90% improvements: asked community leaders: what social & environmental needs in the community should our health care system be better equipped to understand & help improve?". > focus on food insecurity & slum housing. > create patient-centered medical home to deal w/ people"s medical & social needs.

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