RSM100Y1 Chapter Notes - Chapter 7: Swot Analysis, Crisis Management, Middle Management
Document Summary
Chapter 7 management, leadership, and the internal organization. Management the process of achieving organizational goals through ppl and other resources. Combine human and technical resources in the best way to achieve the goal. : develop long-range plans, decide whether to introduce new products, purchase other companies, enter new geographical markets, set direction, inspire employees to achieve their vision. Middle management operations, products, customer groups, develop detailed plans and procedures, budget money for product development, identify new uses for existing products, improve the ways they train and motivate ppl. Supervisory management assessing employees, work directly with the employees, carry out middle managers" plans, provide customer services. The ability to communicate with, motivate, and lead employees to complete their assigned activities. Help managers to see the organization as a single unit, to understand how each part of the overall organization interacts with other parts. Can see the big picture by acquiring, analyzing, and interpreting info. Important for top-level managers develop long-range plans.
