RSM100Y1 Chapter Notes - Chapter 7: Strategic Planning, Guideposts, Crisis Management
18 Dec 2016
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Chapter 7: management, leadership and the internal organization. Top management; ex, ceo, cfo, executive vp etc. ~ develop long range plans; set a direction for the organization. ~ decide: introducing new products, purchase other companies, enter new geographical market, etc. Middle management; ex, general managers, plant managers, division/branch managers, etc. ~ more familiar with day-to-day operation, often come up with plans to increase sales. Supervisory: ex; supervisors, section chief, team leaders, etc. ~ in charge of non-managerial employees, assign tasks, assess performance. ~ being able to use techniques, tools and equipment. ~ interpersonal skills, needed to dealt with people. ~ communicate, motivate, and lead employees to reach goals. ~ conceptualize how each part of the organization interacts with other. ~ see the big picture; acquire, analyze and interpret info. ~ process of looking forward and deciding on course of actions to achieve organizational goal. ~ should be flexible, responsive to change, inclusive of all levels of management,
