RSM260H1 Chapter Notes - Chapter 12: Reinforcement, Charismatic Authority, Assertiveness
4 Dec 2015
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: the capacity to influence others who are in a state of dependence. Experiences with parents, teachers, law enforcement officials cause members to enter organizations with a degree of readiness to submit to (and exercise) legitimate power: organizations differ in the extent to which they emphasize & reinforce legitimate power. Military: many levels of commands, differentiating uniforms, rituals/salutes, all designated to emphasize legitimate power. Academic hierarchy in university tends to downplay (make appear less important) differences in the legitimate power of lecturers, professors, chairpeople, and deans. Reward power: power derived from the ability to provide positive outcomes and prevent negative outcomes: corresponds to the concept of positive reinforcement, often a support for legitimate power (ie. Managers can recommend raises, do performance evaluations, and assigned preferred tasks to employees: any organizational member can attempt to exert influence over others with praise, compliments, flattery, which constitutes rewards.
