IRE260H1 Chapter Notes - Chapter 4: Quality Management, Cultural Intelligence, Collectivism

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Developed in 1970s w/ data over 116,000 ibm employees in 72 countries. Average scores for each country used to dev. national pro les to explain di erences in work behaviours. Individualism/collectivism individualism - tendency of ppl to look after themselves, immediately family and neglect society. Us, australia, britain, canada collectivistic: favour interdependence, loyalty to family. Power distance: extent to which an unequal distribution of power is accepted by society members. Large: inequality is accepted as natural, superiors inaccessible philippines, russia, mexico. Denmark, new zealand, israel and austria; us and. Uncertainty avoidance: extent to which members feel threatened by uncertainty and ambiguous situation. Us, china, go with the ow, more laid back. Long-term/short-term orientation: long-term: basic orientation towards time that values patience, persistence, perseverance, thrive, close attention to status di erences adaptation of traditions to modern context, funds available for investment, respect for social statuses within limits.

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