MGHB02H3 Chapter Notes - Chapter 1: Human Resource Management, Scientific Management, Employee Engagement
Document Summary
Organizations & organizational behaviors: organization: social inventions for accomplishing common goals through group effort. Social inventions: understanding people and managing them to work effectively. Goal accomplishment: how organizations can survive and adapt to changes. Group effort: how to get people to practise effective teamwork: organizational behaviors (ob): the attitudes and behaviors of individuals and groups in organizations. Early prescriptions concerning mgt: classical view: high degree of specialization + high degree of coordination. Scientific management: use of careful research to determine the optimum degree of specialization and standardization; detailed written instructions. Incompatible with human needs for growth and achievement. Fail to take adv. of the creativity of lower-level members. Lead to the adoption of minimum acceptable level of performance. Employees lose sight of the overall goals of the org: contingency approach: an appropriate management style depends on the demands of the situation. Interpersonal: establishing and maintaining interpersonal relations(figurehead, leader, liaison)
