MGHB02H3 Chapter 2: Chapter 2 Notes
Document Summary
Personality orthogonal to cognitive ability stable psychological characteristics influence the way interact, feel, behave use for selection promotion and development has the strongest effect(a strong predictor of behaviour) in weak situations (weak reinforcement) Dispositional approach possess stable traits influence their attitudes behave in certain ways. Interactionish approach appreciate the advantages of employee diversity characteristics of work predict job satisfaction person factors x environmental factors = behaviour. Five-factor model of personality extraversion: sociable vs. withdrawn, shy emotional stability/neuroticism: stable, confident vs. depressed, anxious agreeableness: tolerant, forgiving, cooperative vs. cold/rude conscientiousness: dependable, responsible vs. careless, impulsive openness to experience: curious, original vs. dull, unimaginative. Competency (job) global measure of knowledge, skills, personality and motivation required for success. self-report quick, efficient reflect social desirability bias e. g. never gossip at work. projective tests project own thoughts and feelings onto ambiguous stimuli. Lack of reliability, validity and depence on subjective interpretation. observational techniques always used in interview.
