MDSA01H3 Chapter 3: Chapter 3 - Organizational Analysis

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Organizational theory: an overview organizations - system of ordered relationships and coordinated activities directed toward specific goals has two basic dimensions. Process - substance within that framework behaviours and actions how these behaviours and actions are constrained or limited to an organization"s needs or culture. Assessing communicative practices organizational culture - the set of norms and customs, artifacts and events, and values and assumptions that emerge as a consequence of organizational members" communicative practice communicative practices are dynamic, contingent, always changing. Characteristics of conventions conventions - norms that given the technical and creative choices made by workers in the execution of their duties, art, or craft motivated, shared, naturalized, resilient, directive: motivated, shared, naturalized, resilient, directive. Professionalization professionalization - socialization of workers to do their work in certain ways and to produce certain kinds of products training hiring evaluation and promotion recognition and awards professional societies. Colonial america broadsides - rst newspapers appeared in the late 1600s.

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