SOC100H5 Chapter Notes - Chapter 4: Flight Attendant, Role Theory, Role Conflict
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SOC100H5 Full Course Notes
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Document Summary
Feminist theory: females tend to laugh/talk more in conversations, female status seen as subordinates, females do more emotional labour typically better at socializing (taking care) Social interaction involves the communication among people acting and reacting to one another. Three types of building blocks of social interaction: status our place among other individuals (higher or lower status, roles performing (class clown, norms generally accepted ways of doing things (waiting in line) Role conflict different role demands placed on a person by two or more statuses held at the same time. For example, flight attendant (server) vs. wife (intimate companion) Role strain occurs when incompatible role demands are placed on a person in a single status. For example, flight attendants in the 1960s, supposed to be suggestive (sexually) but polite at the same time. Emotion management i(cid:374)(cid:448)ol(cid:448)es people o(cid:271)e(cid:455)i(cid:374)g (cid:862)feeli(cid:374)g rules(cid:863) a(cid:374)d respo(cid:374)di(cid:374)g appropriately to situations.