MGT262H5 Chapter Notes - Chapter 7 and 9: Unbridled, Social Capital, Contingency Theory
Document Summary
Informal groups: groups that emerge naturally in response to the common interests of organizational members. Group development: even simple groups are complex social devices that require a fair amount of negotiation and trail and error before individual members start functioning as a true group. Typical stages of group development: forming: members try to orientate themselves by testing waters, what are we doing here, what is our purpose, how dependent are we on each other. Storming: conflict often emerges, confrontation and criticism occur, as members determine whether they will go along with the way the group is developing. Norming: members resolve issues that provoked the storming, and they develop social consense, compromise is often necessary, interdependence is recognized and norms are agreed to , and the group becomes more cohesive. Performance: achievement, creativity and mutual assistance become prominent themes in this stage.
