MGT260H5 Chapter Notes - Chapter 7: Performance Appraisal, Sampling Error, Job Performance
Document Summary
Training and development - performance appraisal determines training needs. Compensation management - performance appraisal is a factor in determining pay. The part of actual that does not overlap is called - criterion deficiency. The measured performance that does not overlap is invalid, not reliable and criterion contamination. Contrast error - comparison made to other people not performance standards. Have high potential for rating errors and biases. Are not useful for allocating rewards or promotions. Trait with expectations rated by below, meets and exceeds. Force employees into a certain % of performers. Can be time consuming to develop and use. May not capture full range of relevant activities. Puts the scales on how the employee behaves not really quantitative. Managers maintain incidents in which employee excelled or failed to meet expectations. Quantitative measures of desired results, sales, productivity etc. No child left behind - george bush in 2001. Goals are set jointly by employees and managers.
