MGM102H5 Chapter Notes - Chapter 10: Organizational Culture, Work Unit, Dramatization
Document Summary
What is organizational culture (oc): organizational culture- the values and assumptions shared within an organization. Directs everyone in the organization toward the right way of doing thins. Frames and shapes decisions that managers and other employees should make and the actions they should take: organizational culture assumptions, values, and artifacts: Shared assumptions: assumptions are unconscious perceptions/beliefs that have worked so well in the past that they are considered the correct way to think and act toward problems and opportunities, shared assumptions are the most difficult to change. Organizations differ in their cultural content; the relative ordering of values and assumptions: some writers and consultants have attempted to classify organizational cultures into several categories: Seven categories: attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, stability, and innovation and risk taking. Encourage constructive conflict and more creative thinking about how the organization should interact with its environment.
