MGM102H5 Chapter Notes - Chapter 11: W. M. Keck Observatory, Cultural Mandate, Mental Model
Document Summary
Organizational culture: the values and assumptions shared within an organization. Values: stable, evaluative beliefs that guide our preferences for outcomes or course of action in a variety of situations. Shared values: values that people within an organization or work unit have in common and place near the top of their hierarchy of values (ex. Best buy employees place a high priority on winning, meaning that they value performance more than tradition) Espoused values: values that people say they use. Enacted values: values that people actually rely on to guide their decisions and actions. Assumptions: unconscious perceptions or beliefs that have worked so well in the past that they are considered the correct way to think and act towards problems and opportunities. Shared assumptions are the most difficult to change. Writers and consultants have attempted to classify organizational cultures into several categories (ex. people orientation, team orientation, innovation, risk taking, etc. )
