CCT225H5 Chapter Notes - Chapter 13: Digital Divide, Hypertext, Ebay

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Disruptive technology: a new way of doing things that initially does not meet the needs of existing customers, tend to open new markets and destroy old ones. Typically cut into low end of marketplace and evolve to displace high end competitors. Sustaining technology: produces improved product customers are eager to buy, such as a faster car. Tend to provide us with better, faster and cheaper products in established markets. Sometimes companies focus too much on satisfying customer needs and neglect new disruptive technologies that will fit customer future needs: the internet- business disruption. No one knew how big the internet would be, thought it was too confusing. Villages in india have internet before they have electricity. World wide web (www): a global hypertext system that uses the internet as its transport mechanism. Hypertext transport protocol (http): the internet standard that supports the exchange of information on the www. Does most of the work using hyperlinks.

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