PAP 2320 Chapter Notes - Chapter Chapters 3&5: Lyndall Urwick, Mary Parker Follett, Hierarchical Organization

• School: University of Ottawa
• Department: Public Administration
• Course: PAP 2320
• Professor: Christopher Gunter

Document Summary

The organization to the will of a centralized and decisive managerial authority, exercised through a clear chain of command. The realization of operational and instrumental competence was viewed as the hallmark of rationality- organizational ends conceptually and systematically correlated to the most carefully crafted and efficiently implemented means of achieving them. Bureaucracy is therefore analogous to an elaborate machine. Designed and controlled by managers to exercise power. Machine is structured system of means, ends relationships, subject to the will of a unified managerial presence. Narrow span of control: greater levels of middle management, linking the top of the organization to its field. The organic-humanistic model: mary parker follett, criticized the structural-mechanistic approach, and that led to her question the command- and-control approach to power. If such group relations were the dominant factor in explaining employee activity, then the whole real of informal organizational dynamic merited closer attention.