ENG 1131 Chapter Notes - Chapter 3: Signature Block

• School: University of Ottawa
• Department: English
• Course: ENG 1131
• Professor: David Sacks

Document Summary

Elements of a business letter: company letterhead or return address. Your company address at the top of the letter: date, inside address. Readers name, title, company, full company address: attention line. Directs the letter to the appropriate person, but indicates that others may also deal with it: salutation, subject line. Can replace salutation or be put below it: body, complimentary close, signature and signature block, reference initials. Typists initials appear at the bottom left of the page. Additional pages identified by a header that includes the name of the recipient, the date, page number. Guidelines for all correspondence: keep to one topic, be brief, make sure the information is complete, keep the focus you-centered , be positive. The direct approach: put the most important points first, give supporting details, end with a goodwill statement. Make sure the request is explicit rather than merely implied. Supply all the details needed for the receiver to fill the request.