CMN 2148 Chapter Notes - Chapter 1: Organizational Communication, Human Communication, Communicative Competence

• School: University of Ottawa
• Department: Communication
• Course: CMN 2148
• Professor: Mary Hawkins

Document Summary

The information-rich conceptual world is a reality of our lives that places increasing importance on our individual communication competencies. Organizations of today and tomorrow must depend on people and the machines of the communications era to solve problems creatively and to adapt to rapid change. In this fast-paced environment, organizational excellence from all members of the organization. To prepare for the communicative responsibilities and opportunities of the future, individuals need to develop broad-based communication competency. Communication competency: communication competency is best understood as a complex interaction of knowledge, sensitivity, skills, and values. Human communication: human communication is the process through which we attempt to construct shared realities. The human communication process includes sources and receivers, message encoding and decoding, channels, noise, communicative competence, participants" in fields of experience, contexts, and realities and effects. The process is evaluated for effectiveness and ethical behaviors, with these evaluations influencing future interactions.