ADM 2337 Chapter Notes - Chapter 4: Flextime, Paq, Telecommuting

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Critical incident method: a job analysis method by which important job tasks are identified for job success: information is collected through interviews of self report statements, analysts write separate task statements representing important job activities, comprises task statements that are clear, complete, and easily understood by people who are unfamiliar with the job. Competency based analysis: assumes a static job environment where jobs are stable apart from incumbents, discounts technological advances that are accelerated, need to respond to global change alters the nature of jobs, hinders an organization"s ability to adapt to change, identify key competencies for organizational success. Job enrichment: enhancing a job by adding more meaningful tasks and duties to make the work more rewarding or satisfying: increasing difficulty and responsibility, allowing employees to have more authority/control, providing job performance reports, adding new tasks that require training, assigning specific tasks to use particular skills, more likely to succeed in some situations/jobs than others.