ADM 2336 Chapter Notes - Chapter 6: Expectancy Theory, Motivation

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Motivation is de ned as a set of energetic forces that originate both within and outside an employee, initiating work-related effort and determining its direction, intensity, and persistence of an employee"s work ethic. Engagement a widely used term in contemporary workplaces that has different meanings depending on the context, most often refers to motivation but can also refer to affective commitment goals. Describes the cognitive process that employees go through to make choices among different voluntary responses: people are motivated to act if they believe their actions will result in their desired higher levels of effort. This theory suggests that our choices depend upon three speci c beliefs. Expectancy represents the beliefs that exerting a high level of effort will result in the successful performance of a task. Employees who feel more ef cacious for a particular task will tend to perceive. Instrumentality the belief that successful performance will result in some outcome or outcomes.

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