ADM 2336 Chapter Notes - Chapter 8: Tacit Knowledge, Explicit Knowledge, Long Term Ecological Research Network

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Employees learn two basic types of knowledge, both of which have important implications for organizations. Explicit knowledge knowledge that is easily communicated and available to everyone; a large part of what companies teach during training sessions. Tacit knowledge knowledge that employees can only learn through experience. Up to 90% of the knowledge contained in organizations occurs in tacit form. As an employee, it shard to build a high level of tacit knowledge without some level of explicit knowledge to build from. We learn through reinforcement (i. e. rewards and punishment, observation, and experience) Four speci c consequences used by organizations to modify employee behaviour (increase desired behaviours and decrease unwanted behaviours) Positive reinforcement a reinforcement contingency in which a positive outcome follows a desired behaviour; the most common type of reinforcement: increased pay, promotions, praise from a manager or co-workers, public recognition.

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