ADM 2336 Chapter Notes - Chapter 5: Organizational Commitment, Constipation, Tension Headache

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Craig Kuziemsky

Document Summary

Stress is defined as a psychological response to demands when there is something at stake for the individual, and when coping with these demands would tax or exceed the individual"s capacity or resources. Stressors are the demands that cause the stress response. Strains are the negative consequences that occur when demands tax or exceed a person"s capacity or resources. The definition of stress illustrates that it depends on both the nature of the demand and the person who confronts it. Transactional theory of stress explains how stressors are perceived and appraised, as well as how people respond to those perceptions and appraisals. Primary appraisal occurs as people evaluate the significance and the meaning of the stressors they are confronting. Job demands that tend not to be appraised as stressful are called benign job demands. Hindrance stressors are stressors that tend to be appraised as thwarting progress toward growth and achievement: tend to trigger negative emotions such as anger and anxiety.