ADM 1301 Chapter Notes - Chapter 1: Human Factors And Ergonomics, Operations Management, Interchangeable Parts

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Operations management (om): activities that create value in the form of goods and services by transforming inputs into outputs. Three major functional areas of organizations: marketing, production, generates demand, develops product, finance/accounting, tracks how well the organization is doing, pays bills and collects money. Future: physical science innovations, biology, anatomy, chemistry, and physics, new adhesives, faster integrated circuits, gamma rays to sanitize food products, and higher-quality glass for lcd and plasma tvs. Inconsistent product definition: both goods and services, quality standards established, must be designed and processed on a schedule in a facility where hr are employed. Distinction between production and productivity: productivity, ratio of outputs / inputs, om job is to improve this ratio to improve efficiency, can be improved by: Good and services: only through increases in productivity can the standard of living improve, the making of goods and services, high production may imply only that more people are working or employment levels are high.

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