COMM 292 Chapter Notes - Chapter 6: Role Conflict, Team Effectiveness, Work Unit
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COMM 292 Full Course Notes
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Group = 2+ people with a common relationship. Not all groups are teams, all teams considered groups. Teams are a better way to use employee talents. Teams are more flexible and responsive to changing events. Group of 5-12 employees from the same department. Meets a few hours/week to discuss improving quality, efficiency, work environment: self-managed teams (self-directed) Group of 10-15 employees who take on responsibilities of former managers: cross-functional teams (project) Group of employees, same hierarchical level, diff work areas. Come together to accomplish a task: virtual teams. A team that collaborates online in order to achieve a common goal. A collection of 2+ interdependent teams that share a superordinate goal; team of teams. Role = a set of expected behaviours of a person in a given position in a social unit. Role expectations how others believe a person should act in a given situation.
