COMM 292 Chapter Notes - Chapter 6: Social Loafing, Mental Models, Process Variable
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COMM 292 Full Course Notes
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Group: two or more people with a common relationship (no productivity needed) Team: small number of people that work towards a common objective (accountable: share leadership, individually accountable, purpose or mission, problem solving etc. Teams have greater flexibility compared to traditional departments/structures. Teams have the potential to be more productive, but must have the key characteristics: more motivation, quickly assembly, deploy, refocus and disband. Employees share ideas or suggestions, but do not get to implement suggested actions. 10-12 employees who take on many responsibilities of their former managers. Includes planning/scheduling of work, assigning tasks, taking action etc. Fully self-managed have their own members/leader and evaluate each other. Self-managed teams often perform better than teams with formally appointed leaders. Effectiveness of the team depends on the makeup, tasks being done and reward structure. Group of employees from different levels and areas that work to accomplish tasks: task force: a temporary cross-functional team, committee: group composed of members from different departments.
