COMM 220 Chapter Notes - Chapter 1: Quesnel Lake, Pineapple, Tailings Dam

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How to succeed in business writing: don"t be dickens: if you do not conform to the norm, people will stop listening to you not because of what you"re saying but. How you"re saying it: all writing is about clarity, the difference between forms of writing is what the writing is trying to communicate, difference between business writing and other forms: Proper use of paragraphs: a paragraph can express multiple thoughts but in business writing it should only express one. Put contrasting thoughts and their reasoning in separate paragraphs. Simple sentences: a sentence can say more than one thing but for business, one sentence; one idea. Primacy of the rst sentence: in business, tell the author what the document is about in the rst sentence. If there is a title, tell it there. Reading vs. scanning: books are read but business documents are scanned.

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