SPCOM227 Chapter Notes - Chapter 9: Workplace Bullying, Hostile Work Environment, Active Listening

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Document Summary

Trait leadership: focused entirely on an individual"s physical and social attributes. Leadership style: should be conceived of as continuum from autocratic (boss centered power and authority) to democratic (managers and subordinates sharing power and authority) to laissez faire (subordinate-centered power and authority with little to no guidance from managers) Situational leadership: appropriate leadership emerges from behaviour that is responsive to varied situations. Four distinctive groups based on group"s maturity: telling, selling, participating and delegating. Groups maturity individual or group"s readiness to perform a specific task. Transformational leadership: emphasizes organizational change and transformation as essential task of effective leaders. Change agent: one who seeks to lead an organization through an increasingly turbulent global business environment through the strategic use of communication. Vision: cultivate an ability to communicate that future clearly and creatively to disparate others. Discursive leadership: social, linguistic and cultural aspects of leadership as reflected in concrete interactional processes.

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