SPCOM204 Chapter Notes - Chapter 7: Rein, Life Insurance, Leadership Studies

• School: University of Waterloo
• Department: Speech Communication
• Course: SPCOM204
• Professor: Shannon Hartling

Document Summary

Leadership - human (symbolic) communication, which modifies the attitudes and behaviours of others in order to meet shared group goals and needs [hackman and johnson] Leadership communication style - enduring set of communicative behaviours in which a leader engages when interacting with their followers: authoritative, democratic, laissez-faire, task, interpersonal. Allows followers free rein to set their own goals. Solicits input regarding determination of policy and procedures. Provides suggestions and alternatives for completion of tasks. Provides suggestions and alternatives for completion of tasks only when asked to do so by followers. Rewards good work and uses punishment only as a last resort. Exhibits effective listening skills exhibits poor listening skills. May exhibit either poor or effective listening skills. Mediates conflict for group gain uses conflict for personal gain. Generally tends to be ideal for of leadership. Tends to be ideal when working with highly-skilled followers. Recognizes the positions, ideas, and feelings of others.