SPCOM100 Chapter Notes - Chapter 4: Fallacy, Emotional Contagion
Document Summary
Emotional intelligence: involves ability to reason about emotions and use emotions to enhance thinking. Many person has strong emotions, many bodily changes take place: fear: increased heart beat, ride in blood pressure. The mind plays important role in how we feel. Experience of fright, joy, or anger comes primarily from the labels and accompanying cognitive interpretations. Slumped posture and sigh may indicate sadness or fatigue. Extroverted people have tendency to be cheerful and optimistic and enjoy social contact. Neurotic personalities have tendency to worry, be anxious and feel apprehensive. No matter what background, ability to feel happiness, anger and fear seems to be universal. Differences in degree to which people in various cultures display their feelings. Recognition of emotion is generally more accurate when person expressing emotion and person judging emotional display belong to same cultural group. Best predictor of ability to detect and interpret emotional expressions. Women are more physiologically attuned to emotions than men.